Healing the Trust Deficit:
How to Engage Patients Through
Transparency and Reputation
Session Description:
Trust is the cornerstone of healthcare, yet today’s ecosystem is facing a profound trust deficit. Patients are increasingly skeptical of the healthcare system due to concerns around transparency, costs, access, and lack of engagement from their providers. This decline in trust has far-reaching consequences, not only impacting patient satisfaction but also influencing outcomes, retention rates, and provider reputation.
This session will explore the multifaceted nature of trust in healthcare, from the relationships between providers and patients to the broader perceptions of the industry at large. Attendees will gain valuable insights into why trust has diminished and how to rebuild it through a strategic combination of transparent communication, social proof, and patient-centric practices.
During this engaging session, Jen Marcos, Senior Account Executive at rater8, will examine strategies to enhance trust at every stage of the patient journey. Attendees will learn how clear communication about treatment plans, billing practices, and care delivery can alleviate common patient concerns. Additionally, this session will highlight how healthcare organizations can use social proof, including online reviews and testimonials, to build a stellar reputation that attracts new patients and keeps them coming back.
Session Objectives:
Can't make the webinar? No problem! All registrants receive the recording and presentation slides following the webinar.
Can't make the webinar?
No problem! All registrants receive the recording and presentation slides following the webinar.
(Members Attend Free, Non-members $35.00)
HOW TO JOIN THE WEBINAR: Please click the highlighted link provided in your confirmation email to receive the login information.
Establishing a Managed Care Strategy
Presented By: Mike Scribner,
Principal - Strategic Healthcare Partners, LLC
Creating and assessing a managed care strategy can be overwhelming due to market nuances, products, and provider shifts; just to name a few obstacles. We will outline how best to simplify your approach and dive into the key pillars of such planning. This includes key components such as provider enrollment, contract language review, negotiation tactics, and analytics to best develop a manageable plan by payor and product. We will also highlight trends in policy, revenue cycle analysis, relationship management, and performance review necessary to assess your payors. Afterwards, you should have more tactics to build leverage and level the playing field.
Present recent and current market trends.
Data to support other presentation objectives.
Outline of best practices and recommendations.
HLA NJ 2026 Annual Conference
Leading With Purpose, Learning From Experts
May 6-7, 2026 Ocean Place Resort & Spa 1 Ocean Blvd, Long Branch, NJ 07740
Early Bird Attendee Pricing $50 off automatically applied! - Ends February 6th
HLA NJ Member: $149 (Regular $199)
3 or more from same organization: $199 (Regular $149)
*Not applicable to Affiliate Members*
Non-Member Practice Leader: $249 (Regular $299)
Includes one year of HLA NJ Active membership!
Affiliate Member: $450 (Regular $500)
Non-Member Affiliate: $700 (Regular $750)
Includes one year of HLA NJ Affiliate membership!
If you are mailing a payment, please include the invoice number and send to HLA NJ, PO Box 3403, Hamilton, NJ 08619
Please contact HLA NJ staff with any questions: info@hlanj.org or 609.208.3279
View Full Sponsorship Prospectus
Member Booth: $2000 | Non-Member Booth: $2695
Exhibit Booth & Premier Package Registration
Additional Sponsorship Add-Ons Registration
CANCELLATION POLICYIMPORTANT NOTICE: By submitting this form, you agree to the terms and conditions stated above. Requests for cancellation MUST be sent in writing and by mail to qualify for a refund. A 50% refund will be granted to authorized requests received ON OR BEFORE April 7, 2026. Cancellation refund requests received AFTER April 7, 2026 will NOT be accepted. No-shows are non-refundable. Send all requests to: HLA NJ, P.O. Box 3403, Hamilton, NJ 08619. Email questions to info@hlanj.org.
These sponsorship opportunities do not include an exhibit booth. If you would like a booth in addition to your sponsorship, please purchase a single exhibit booth on the Exhibitor Registration Form. If you are mailing a payment, please include the invoice number and send to HLA NJ, PO Box 3403, Hamilton, NJ 08619
CANCELLATION POLICYIMPORTANT NOTICE: By submitting this form, you agree to the terms and conditions stated above. Requests for cancellation MUST be sent in writing and by mail to qualify for a refund. A 50% refund will be granted to authorized requests received ON OR BEFORE April 7, 2026. Cancellation refund requests received AFTER April 7, 2026 will NOT be accepted. No-shows are non-refundable. Send all requests to: HLA NJ, P.O. Box 3403, Hamilton, NJ 08619. Email questions to info@hlanj.org
Healthcare Leaders Association of New Jersey P.O. Box 3403 Hamilton, NJ 08619 | info@hlanj.org Phone 609.208.3279 | Fax 609.450.7011